Customer Service

How can we help?

Reach out to us by phone, email or mail

If you have questions or comments - contact us! We have dedicated email and phone lines for each of our products, please use the product directory below to find the relevant page.
Information on how to return or exchange an item can be found on our Returns page.

Contact Us

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Address: Eaglemoss Ltd, Premier Place, 2 & A Half Devonshire Square, London EC2M 4UJ, UK

English
Phone: +44 345 155 6387*
Customers in AU and NZ can contact our team on (02) 8378 7930, 16.00 - 24.00 AEST
Email: [email protected]
WhatsApp: 4407491 163698

Français
Phone: +33 1 70 37 71 74
Email: [email protected]
WhatsApp: 4407491 163698

Deutsch
Phone: +49 (711) 90 00 33 21
Email: [email protected]
WhatsApp: 4407491 163698

Español
Phone: +34 91 769 35 17
Email: [email protected]
WhatsApp: 4407491 163698

Dutch
Phone: +31 20 797 5837
Email: [email protected]
WhatsApp: 4407491 163698

Italiano
Phone: +39 011 217 3442
Email: [email protected]
WhatsApp: 4407491 163698

Polish
Phone: 48 22 295 46 96**
Email: [email protected]
WhatsApp: 4407491 163698

All lines are open Monday to Friday 8:00 till 18:00 UK time.

*For customers in South Africa, please call +27 101095301.
**Polish support line is open from Monday to Friday 10:00 to 18:30 local time.

Product Directory

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HeroCollector

Die-Cast Club

CreaCrafts

Eaglemoss Collections