Customer Service
How can we help?
If you have questions or comments - contact us! We have dedicated email and phone lines for each of our products, please use the product directory below to find the relevant page.
Information on how to return or exchange an item can be found on our Returns page.
Contact Us
Address: Eaglemoss Ltd, Premier Place, 2 & A Half Devonshire Square, London EC2M 4UJ, UK
English
Phone: +44 345 155 6387*
Customers in AU and NZ can contact our team on (02) 8378 7930, 16.00 - 24.00 AEST
Email: [email protected]
WhatsApp: 4407491 163698
Français
Phone: +33 1 70 37 71 74
Email: [email protected]
WhatsApp: 4407491 163698
Deutsch
Phone: +49 (711) 90 00 33 21
Email: [email protected]
WhatsApp: 4407491 163698
Español
Phone: +34 91 769 35 17
Email: [email protected]
WhatsApp: 4407491 163698
Dutch
Phone: +31 20 797 5837
Email: [email protected]
WhatsApp: 4407491 163698
Italiano
Phone: +39 011 217 3442
Email: [email protected]
WhatsApp: 4407491 163698
Polish
Phone: 48 22 295 46 96**
Email: [email protected]
WhatsApp: 4407491 163698
All lines are open Monday to Friday 8:00 till 18:00 UK time.
*For customers in South Africa, please call +27 101095301.
**Polish support line is open from Monday to Friday 10:00 to 18:30 local time.
Product Directory
HeroCollector
- Alien & Predator Figurine Collection
- Build the Delorean
- Battlestar Galactica
- DC Batman: The Animated Series
- DC Comics - The Legend of Batman
- DC Comics Graphic Novels
- DC Comics Superhero Collection
- DC Comics watch Collection
- Doctor Who
- Game of Thrones
- James Bond: Bond in Motion
- Marvel Movie Collection
- Star Trek Discovery
- Star Trek Starships
- Star Trek Graphic Novel Collection
Die-Cast Club
- For enquiries, please email us at [email protected]
CreaCrafts
Eaglemoss Collections